Christabel Onwuama, RNMedical Virtual Assistant

Medical Virtual Assistance with the Care and Precision of a Nurse.

Christabel Onwuama — Registered Nurse and Certified Medical Virtual Assistant. Scheduling, patient follow-up, prior authorization tracking, EHR documentation, billing coordination. HIPAA-trained. Contact: WhatsApp +234 706 762 8480 · onwuamachristabel21@gmail.com · linkedin.com/in/onwuama-christabel-055b34232

Medical Virtual Assistance with the Care and Precision of a Nurse — Christabel Onwuama, RN
Medical Virtual Assistance with the Care and Precision of a Nurse
Christabel Onwuama, RN — Your Practice. My Support.

The intake console

Choose the queue that's slowing you down.

Tap one — it opens a WhatsApp message to me, ready to send. Then I'll ask three things: what system you use, what's backed up, and what success looks like this week.

Patient scheduling backlog Patient messages / reminders Prior authorization follow-up EHR documentation support Billing / insurance coordination General clinic admin

The message includes a blank for your tools — edit it before sending, or just say hello.

HIPAA-trained · Accurate · Reliable · Confidential · Compassionate
Meet Christabel Onwuama — Registered Nurse and Certified Medical Virtual Assistant
HIPAA-trainedAccurate ReliableConfidential Compassionate
Christabel Onwuama Meet Christabel Onwuama Nursing background, administration, communication, dedication

The operating model

Four lanes of your practice, run with rhythm.

Not a services menu — an operating model. The workflows practices hand me, run inside your existing systems.

Patient Flow

Scheduling, reminders, recalls and no-show recovery — the queue that fills before lunch, kept moving all day.

Clinical Admin

EHR prep, chart-note and documentation support, transcription, records organization — with a clinician's eye for what matters.

Revenue & Access

Insurance verification, prior-auth submission and tracking, billing coordination — chased and logged until closed.

Team Rhythm

Inbox triage, handoffs, trackers and SOPs — the operating pulse that keeps nothing dangling across time zones.

How I can support your practice — six service areas
How I Can Support Your Practice
Patient communication supportScheduling and calendar management Medical documentation supportClinic operations support Billing and insurance supportRemote team support

Operational proof

How I handle a patient request.

The same loop, every time — so nothing gets dropped between the patient, the system, and the provider.

1
Message receivedPatient or practice request lands — WhatsApp, portal, phone or inbox.
2
Details confirmedIdentity, contact and the actual need — clarified before anything moves.
3
Need checkedAppointment availability, eligibility, or document requirement verified.
4
System updatedEHR, calendar or tracker updated — the record reflects reality.
5
Provider handoffA short note with exactly what the provider needs to know, and nothing else.
6
Patient follow-upConfirmation back to the patient — the loop closes, not dangles.

The loop closes. The provider gets the signal. The patient is never left dangling.

Sample handoff note · de-identified
Patient inquiryReschedule request + refill question · Tue 09:14
NeedNew slot this week · refill status check
StatusRescheduled Thu 2:40 pm · refill request logged in EHR
Next stepConfirm refill approval before Thursday's visit
Provider noteBP log attached for review — missing allergy update flagged
Representative sample. Patient details always redacted.

Real work, on file

A portfolio you can inspect — not claims.

Produced across a supervised clinical-practice simulation program (2026) covering the full patient-admin loop. Ask on WhatsApp and I'll walk you through any of it.

Chart documentation

SOAP and DAP notes, referral notes, discharge summaries — telehealth encounters documented end to end.

Prior authorization

Electronic PA requests prepared and submitted through CoverMyMeds (OptumRx ePA workflow).

Claims & billing

CMS-1500 claim forms, superbills and medical coding — submitted via Availity.

EHR operations

TherapyNotes simulation: scheduling, intake, documentation and workflow optimization.

Excerpt · telehealth SOAP note (simulation, de-identified)
S52F via telehealth — lower back pain ×2 wks, dull constant ache, 6/10, aggravated by prolonged sitting; denies numbness, weakness, bowel/bladder changes
O→A→PFindings documented, assessment structured, plan captured for provider review
From her simulation-program portfolio. Full samples available on request — patient details fictional and redacted.
Why work with me — clinical understanding, administrative precision, patient-centered care
Platforms and systems I can support
Why work with me Platforms and systems I can support drchrono, Google Workspace, RingCentral, ZoomClickUp, Asana, Monday.com, CoverMyMeds
TherapyNotes™ Primary EHR OptiMantra

A low-risk first step

Start with a 5-day Workflow Trial.

Pick one queue. I'll help stabilize it, document what changed, and show you whether ongoing support makes sense. Paid, clearly scoped, no long commitment.

Scheduling Week Prior-Auth Queue Intake & Inbox Cleanup
Let's make your practice easier to manage
Let's make your practice easier to manage
Message Christabel